Job Description

Junior Technical Support Engineer | Automation

Are you at the start of your technical career and eager to develop into an internationally recognised specialist in industrial automation? Then this is an excellent opportunity for you.

As a Junior Technical Support Engineer, you will join the European headquarters of a global market leader in automation solutions, based in Mechelen, Belgium. You will provide technical advice, support system integration and troubleshoot advanced barcode scanners and identification systems for European sales teams and customers.

You will work closely with colleagues in Sales and Engineering, while also contributing to product demonstrations and training new Sales Engineers.

You don't need to know everything from day one. During your initial period, you will receive comprehensive onboarding, training, guidance and hands-on experience.

This position is specifically aimed at graduates and early-career professionals with little to no technical work experience (up to two years).

What will you do?

• Provide technical advice and support system integration for European sales teams.
• Analyse complex customer enquiries and assess the feasibility of sensor solutions.
• Troubleshoot technical issues in the laboratory by replicating customer configurations.
• Support customers with scanner-related issues via video calls, email and direct contact.
• Deliver product demonstrations and train new Sales Engineers.
• Travel within Europe (approximately 30%) to support product launches and provide on-site technical assistance.
  
  

What do you bring to the table?

• A completed technical or science-related degree (e.g. Bio Engineering, Electrical Engineering, Physics, Computer Science or a similar discipline).
• A recent graduate or a maximum of two years of professional experience.
• An interest in hardware and/or software; programming knowledge is an advantage.
• Fluency in English; an additional European language is a significant plus.
• Based in the Mechelen/Brussels region
• Strong analytical and problem-solving skills, with the ability to explain technical concepts in a clear and accessible way.
• A valid Driving licence 
  
  

What's in it for you?

• Annual gross starting salary of €52,000 and a permanent employment contract.
• 13th-month salary, performance bonus and eco vouchers.
• Brand-new laptop and smartphone.
• 25 days of annual leave.
• Excellent pension scheme and a clear career development path towards a Senior or Management position.
• Comprehensive relocation package, including financial assistance with your move.
  
  

Location
Mechelen, Belgium
Unfortunately, the company is unable to provide visa sponsorship or work permit sponsorship.

Interested or ready to apply?
For more information about this vacancy or other opportunities, please contact Ronaldo on +31 10 899 8333 or send an email to ronaldo.adriaan@resolvoengineering.com.